Our mission is to provide compassionate, person-centered respite and mental health care services that empower individuals to achieve recovery, independence, and a better quality of life.
Covenant Behavioral Health Residential Facility LLC (Covenant BHRF) is licensed to provide Respite Care and Mental Health Care Services under the AHCCCS program. These services are delivered in a safe, supportive, and therapeutic residential environment in Laveen Village, Arizona that promotes recovery, independence, and community integration.
Our vision is to be a trusted leader in behavioral health services, known for our commitment to excellence, integrity, and the well-being of the communities we serve. Everything we do is guided by our core values: compassion, integrity, excellence, respect, and accountability.
Our Values
Compassion
We treat everyone with kindness and respect.
Integrity
We act with honesty and uphold strong ethical standards.
Excellence
We strive for high-quality care and continuous improvement.
Respect
We value the dignity and worth of every individual.
Accountability
We take responsibility for our actions and outcomes.
Our Approach
Covenant BHRF uses a person-centered, trauma-informed, and recovery-oriented service delivery model built on strengths-based and culturally responsive care. We recognize that recovery encompasses far more than symptom reduction — it involves building life skills, strengthening connections, and fostering a sense of purpose and belonging.
Person-Centered
Every treatment plan is built around the individual's strengths, needs, goals, and cultural background. We work together with clients to create meaningful goals that promote growth and recovery.
Trauma-Informed
Our staff are trained in trauma-informed care, crisis prevention, and cultural competency, creating a safe and healing environment for every individual we serve.
Recovery-Oriented
We empower clients to build skills, connect with resources, and achieve independence — supporting each person's journey from admission through discharge and aftercare.
Who We Serve
Covenant BHRF provides residential behavioral health services to individuals who need a safe, structured, and supportive environment. Our programs are specifically designed for:
- Individuals living with depression, anxiety, bipolar disorder, schizophrenia, trauma, and other mental health challenges
- Individuals who need behavioral health treatment, coping skills training, and support for co-occurring disorders
- Individuals and families who need short-term respite care and relief for primary caregivers
- Individuals referred by AHCCCS-registered providers, Access Points, health plans, or case managers
Admission Criteria
Clients must meet the following criteria for admission to Covenant BHRF:
- Referral by an AHCCCS-registered provider or Access Point
- Need for Respite Care or Mental Health Care Services
- Medical stability as determined by a licensed healthcare professional
- Ability to benefit from services provided in a residential setting
- Agreement to comply with facility rules and participate in treatment planning
Outside Our Scope
While we strive to serve as many individuals as possible, the following situations fall outside our current scope of services:
- Individuals requiring acute inpatient psychiatric hospitalization
- Individuals requiring 24-hour skilled nursing care
- Individuals presenting immediate danger requiring emergency intervention
If you are unsure whether you or someone you know qualifies for our services, please contact us and we will help determine the best path forward.
Our Professional Team
Covenant BHRF maintains qualified staff to ensure quality care and compliance with AHCCCS standards. Our team includes licensed therapists, a psychiatrist / nurse practitioner, behavioral health technicians (BHTs), case managers, peer support specialists, and medical, support, and house staff.
All staff receive initial and ongoing training in AHCCCS regulations and compliance, client rights, trauma-informed care, crisis prevention and intervention, HIPAA and confidentiality, medication administration, documentation standards, and cultural competency. We coordinate care with AHCCCS health plans, primary care providers, behavioral health providers, and families to ensure seamless, integrated care for every individual we serve.
Quality Improvement
Covenant BHRF is committed to continuous quality improvement in all aspects of service delivery. Our Quality Improvement Plan includes:
- Regular review of client outcomes and satisfaction surveys
- Incident and complaint analysis
- Staff training and competency evaluations
- Policy and procedure reviews and performance improvement initiatives
- Quality improvement meetings held monthly
Compliance & Safety
We maintain compliance to ensure quality care and protect the rights of our clients through:
- AHCCCS requirements and Arizona Administrative Code (A.A.C.)
- Internal and external audits and AHCCCS reviews
- Regular safety inspections and emergency preparedness drills
- Fire extinguishers, smoke detectors, and evacuation plans
- Secure facility entrance and clean, well-maintained living spaces