Covenant Behavioral Health Residential Facility LLC is committed to protecting the privacy of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and all applicable federal and state regulations. We understand the sensitive nature of behavioral health information and take every measure to ensure your data is handled with the utmost care and confidentiality.
Information We Collect
In the course of providing behavioral health services, we may collect the following types of information:
- Demographic information (name, date of birth, contact details)
- Clinical information (diagnoses, treatment plans, progress notes)
- Insurance and billing information
- Emergency contact information
- Referral and coordination of care records
- Consent and authorization forms
How We Use Your Information
Your information may be used for the following purposes:
Treatment
To provide, coordinate, and manage your behavioral health care.
Payment
To process billing and obtain reimbursement from insurance providers.
Healthcare Operations
To support quality improvement, compliance, and administrative functions.
Care Coordination
To collaborate with other providers involved in your treatment with your consent.
Your Rights Under HIPAA
As a client, you have the following rights regarding your health information:
- Access your medical and behavioral health records
- Request amendments to your health information
- Request restrictions on how your information is used or disclosed
- Receive an accounting of disclosures of your health information
- Request confidential communications
- File a complaint if you believe your privacy rights have been violated
Information Sharing
Your health information may be shared under the following circumstances:
- With your written consent or authorization
- For treatment coordination with other healthcare providers
- As required by law, including mandatory reporting obligations
- To prevent a serious threat to health or safety
Data Security
Covenant Behavioral Health Residential Facility LLC implements a range of administrative, technical, and physical safeguards to protect your health information:
- Secure electronic health record systems with access controls
- Encryption of electronic data in transit and at rest
- Staff training on HIPAA compliance and privacy practices
- Physical security of paper records and workstations
- Regular risk assessments and security audits
Recordkeeping & Retention
Records are retained as required by AHCCCS and state law. Documentation is legible, timely, factual, signed and dated by staff, and stored securely in compliance with AHCCCS and HIPAA:
- Client clinical records — minimum 7 years after last service date
- Financial records — minimum 7 years
- Incident reports — minimum 7 years
- Personnel records — minimum 7 years after termination
Our staff protect client information, share information only with authorized individuals, store records securely, and report any breaches immediately. Information may be shared only with client consent, for treatment, payment, or healthcare operations, or as required by law.
Contact Our Privacy Officer
If you have questions about this privacy policy or wish to exercise your rights, please reach out: